DUTIES
The Documentation Technician is required to work in the following areas:
CATALOGUING
➢ Create derived and original cataloguing entries in compliance with current library standards using Z39.50 protocol, LCSH, AACR2, RDA, and the Library of Congress Classification schedules.
➢ Recognize and correct cataloguing errors, when appropriate, in the online catalogue.
➢ Participate in tasks which include but are not limited to: database clean-up, property stamping, labeling, bar coding, and preparing new materials using established library procedures.
ACQUISITIONS AND PROCESSING
➢ Performs all tasks related to physical handling of books;
➢ Assist in developing and processing acquisition requests in a timely manner;
➢ Assist in developing and processing acquisition lists;
➢ Use the acquisition module in Koha for adding records for receiving;
➢ Checks in new materials against invoices and checks for damage;
➢ Assist with claims for library materials that have not been received or where there are errors;
➢ Communicate with library vendors over ordered materials;
➢ Receive acquisitions, mail and related vendor materials;
➢ Keeps up-to-date records on library related forms.
COLLECTION MAINTENANCE
➢ Reorganizes and re-shelves books as needed;
➢ Does regular inventory of various collections;
➢ Moves parts of the collection as needed;
➢ Does shelf-reading.
ARCHIVAL SERVICES
➢ Acts as the resource person to various staff members at Heritage regarding records and archive management in accordance with Heritage’s Policy #22: Concerning Records and Archives Management and the Quebec Archives Act;
➢ Keeps the College Classification Plan, Conservation Calendar and Retention Schedules up to date with the Bibliothèque et Archives nationales du Québec (BAnQ) standards.
PUBLIC SERVICES
➢ Provides circulation duties, including contacting patrons regarding holds and overdue items checking in and out materials;
➢ Perform other special requests / projects as required, including the preparation of displays;
➢ Takes care of booking the seminar rooms;
➢ Maintains and enforces library policies around food etc.;
➢ Assist patrons in utilizing all library services, printing and photocopying services, and programming;
➢ Maintain excellent public relations with library users;
➢ Provide information, research and reference services using print and electronic tools;
➢ Follows up with students who have lost or damaged library materials;
➢ Performs database maintenance procedures related to circulation;
➢ Keeps borrower module of Koha current as library users arrive and depart.
Miscellaneous
➢ Performs opening/closing duties;
➢ Gives directional assistance as needed;
➢ Maintains photocopier and printer in working order (keeps stocked with paper, toner, takes care of service calls);
➢ Lends various items to students (staples, scotch tape, rulers, pencils, etc.);
➢ Orders day-to-day supplies;
➢ Handles library forms.
General Requirements
➢ Lifting and pushing up to 10 kg of library materials;
➢ Ability to squat, kneel, bend, and raise arms above shoulders;
➢ Working and typing at a computer for extended periods of time;
➢ Standing for extended periods of time.
MINIMUM QUALIFICATIONS REQUIRED
- Must have a diploma (DEC) in Information and Library Technologies or equivalent.
- Must possess very good communication skills in English and in French (oral, written and comprehension).
ADDITIONAL QUALIFICATIONS
- Experience with acquisitions, processing and ordering books using Koha.
- Demonstrated knowledge in the use of various online databases, automated library systems (i.e. Koha), and related searching tools and techniques.
- Knowledge in the use of RDA cataloguing standards, with an understanding of new and emerging trends in bibliographic description. Knowledge of the RDA Toolkit will be considered an asset.
- Recent experience and expertise applying Library of Congress Classification and Subject Headings; knowledge of Classification Web will be considered an asset.
- Knowledge of the Bibliothèque et Archives nationales du Québec (BAnQ) Classification System will be considered an asset.
- Knowledge of and experience using LibApps (e.g. LibGuides, LibCal, etc.) is a strong asset.
- Experience providing research and reference services to a diverse client base.
- Experience in an academic setting will be considered an asset.
- Familiarity with document preservation and archival standards.
- Must possess excellent communication, organizational and interpersonal skills.
- Must have excellent analytical and problem-solving skills.
- Must be diligent, dynamic, creative and detail oriented.
- Must be able to work independently with minimal supervision, and have the ability to work as part of a team.
- Must be able to work effectively with respect to deadlines and produce accurate results.
- Must be flexible and able to adapt quickly to different situations.
- Must have excellent customer service skills.
- Must have a strong work ethic and exercise discretion.
- Must be able perform the physical tasks associated with this position.